At our strategy work at Axiacore, we take into consideration building a User Persona. This is a way of understanding who will use your product. Once you get that, everything is built for that particular person, who is the generalization of a large group of people.
This will deliver a tailored experience for each of your customers.
Some nerds want to know what's under the hood. We are the same kind.
Our AX3 Framework is a group of methodologies and tools, improved over the past 14 years with hundreds of projects. Here are some we use: