Portfolio
Furniture Manufacturers Ecommerce
90%
Process Automation
60%
User Satisfaction Improvement
How can you turn a physical business operation into a digital experience for your customers?
The Challenge
Zientte began in 1985 in Bogotá, COL as a sofa workshop recognized for its excellent quality and distinctive leathers, since then it has grown into an international firm that embodies design and lifestyle.
The most crucial stage in creating a platform that reflects the brand's standards was understanding and getting to know Zientte's customers, capturing the brand's values in a digital environment, and providing users with the greatest purchasing experience.
The most crucial stage in creating a platform that reflects the brand's standards was understanding and getting to know Zientte's customers, capturing the brand's values in a digital environment, and providing users with the greatest purchasing experience.
The Solution
Once we analyzed the clients and understood that Zientte manufactures custom furniture, we understood that this project would be the perfect opportunity to transfer the experience of emotions and sensations in the store to the platform. From the platform, users have the possibility to quote their favorites by filtering their products by material, upholstery, and size. they can also schedule appointments in the store or at home to receive an expert opinion in interior decoration.
We created an incredible model of gift lists that allows the user the choice of making a list to share with their friends and family. This allows shared individuals to purchase gifts listed for their loved ones. During this process, they will have the option of getting advice from a Zientte expert.
We created an incredible model of gift lists that allows the user the choice of making a list to share with their friends and family. This allows shared individuals to purchase gifts listed for their loved ones. During this process, they will have the option of getting advice from a Zientte expert.