Protect
We help your company to keep your business running 24x7, and protect you from downtime.
Did you know?
According to an study from Gartner, downtime can cost businesses an average of $5,600 per minute. This includes costs related to lost business, reputational damage, and marketing expenses.
Don't let your business take the risk.
We protect your business from cyber attacks, data loss, and downtime. Anyone can be a target, and the consequences can be devastating.
Website down?
We've got your back with our uptime protection.
Something wrong on a Friday night?
Our service availability team is always ready to help.
Tired of endless manuals and forums?
Speak directly with a real human from our team.
Need changes while someone's on vacation?
Our helpdesk is here to assist.
Got a specific issue?
Talk to the right developer with our tiered access.
Want to modify your software?
Enjoy our included monthly development bonus to save money.
Data center disaster?
We've got backups in multiple locations.
Adding a new feature?
Get it done at a preferential rate, saving you money.
Protecting user data?
Our data privacy anonymization service has you covered.
SSL certificate expiring?
We handle renewals for you.
App crashing?
Our live monitoring service identifies and resolves issues fast.
Insecure software?
We take care of your security upgrades.
Server slowing down?
We monitor and optimize your infrastructure's physical resources.
Software feeling outdated?
We'll upgrade your software packages.
New framework version available?
We handle the upgrades.
Running an old OS version?
We'll keep your server up to date.
Want better platform performance?
Our insights reporting provides actionable feedback.
Need affordable protection?
Choose from our flexible plans.
With Axiacore's Protect service you focus on running your business
—while we handle the rest.
Plans
| Premium | Standard Most popular | Basic | |
|---|---|---|---|
| Uptime Protection Ensure your system stays online with proactive monitoring and quick response to potential threats. | |||
| Uptime Protection Ensure your system stays online with proactive monitoring and quick response to potential threats. | 99.90% | 99.00% | 98.00% |
| Service Availability Get support when you need it most, with access hours tailored to your business operations. | |||
| Service Availability Get support when you need it most, with access hours tailored to your business operations. | Every Day 24 hours |
Every Day
8:00 am to 8:00 pm |
Monday to Friday
9:00 am to 5:00 pm |
| Talk To A Human No AI. Real People. Get direct access to expert support from real humans whenever you need assistance. | |||
| Talk To A Human No AI. Real People. Get direct access to expert support from real humans whenever you need assistance. | Included | Included | Included |
| Monthly Helpdesk Capacity Benefit from dedicated helpdesk support, with a set capacity of tickets each month. | |||
| Monthly Helpdesk Capacity Benefit from dedicated helpdesk support, with a set capacity of tickets each month. | 80 tickets | 30 tickets | 10 tickets |
| Support Access Level Meet with the right experts, from agents to CTO-level assistance, depending on your plan. | |||
| Support Access Level Meet with the right experts, from agents to CTO-level assistance, depending on your plan. | Agent + CTO | Agent + Develop | Agent |
| Monthly Development Included Enjoy a non-accumulable bonus each month to enhance your software. | |||
| Monthly Development Included Enjoy a non-accumulable bonus each month to enhance your software. | $800 | $300 | $100 |
| Backup Location Redundancy Safeguard your data with redundant backups stored in multiple geographic locations. | |||
| Backup Location Redundancy Safeguard your data with redundant backups stored in multiple geographic locations. | 3x | 2x | 1x |
| Preferential Development Rate Take advantage of discounted rates for additional development work. | |||
| Preferential Development Rate Take advantage of discounted rates for additional development work. | Included | Included | Included |
| Data Privacy Anonymization Protect user privacy with data anonymization services that secure sensitive information. | |||
| Data Privacy Anonymization Protect user privacy with data anonymization services that secure sensitive information. | Included | Included | Included |
| SSL Certificate Renewal Maintain secure communications by keeping your SSL certificates up to date. | |||
| SSL Certificate Renewal Maintain secure communications by keeping your SSL certificates up to date. | Included | Included | Included |
| Application Error Live Monitoring Monitor your application in real time to detect and fix errors as they happen. | |||
| Application Error Live Monitoring Monitor your application in real time to detect and fix errors as they happen. | Included | Included | Included |
| Server Security Upgrades Keep your servers secure with regular security patches and updates. | |||
| Server Security Upgrades Keep your servers secure with regular security patches and updates. | Included | Included | Not Included |
| Infrastructure Resources Monitoring Monitor the health and performance of your infrastructure resources to prevent downtime. | |||
| Infrastructure Resources Monitoring Monitor the health and performance of your infrastructure resources to prevent downtime. | Included | Included | Not Included |
| Software Packages Upgrades Stay up to date with the latest software packages, ensuring compatibility and security. | |||
| Software Packages Upgrades Stay up to date with the latest software packages, ensuring compatibility and security. | Included | Included | Not Included |
| Software Framework Upgrades Upgrade your software framework to leverage new features and improve performance. | |||
| Software Framework Upgrades Upgrade your software framework to leverage new features and improve performance. | Included | Not Included | Not Included |
| Server OS Upgrades Ensure your server’s operating system is current, secure, and optimized. | |||
| Server OS Upgrades Ensure your server’s operating system is current, secure, and optimized. | Included | Not Included | Not Included |
| Insights Reporting Receive detailed reports with actionable insights to improve system performance and user experience. | |||
| Insights Reporting Receive detailed reports with actionable insights to improve system performance and user experience. | Included | Not Included | Not Included |
| Cost per Month | |||
| Cost per Month | $4,000 | $2,000 | $1,000 |
It's like driving on autopilot.
*The Protect service is only available for projects we have built at Axiacore.
Talk to us today and schedule to start this service as soon as next week.